Frequently Asked Questions

Everything you need to know about shopping with uni®

What are your standard shipping times?

We offer standard shipping which typically takes 3-5 business days for domestic orders. Expedited options are available at checkout if you need your items sooner.

How can I track my order status?

Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What is the uni® return policy?

We accept returns within 30 days of purchase, provided the items are in their original packaging and unused condition. Please visit our Returns Portal to start a claim.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you offer international shipping?

Yes, uni® ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated during the checkout process.

Are your products covered by a warranty?

Most products at uni® come with a 1-year limited manufacturer's warranty against defects. Please refer to the specific product page for detailed warranty information.